Greetings to all. I've bought Microsoft Office 2016. I don't have any problems with downloading the setup wizard but it won't install, a message appears saying: The procedure entry point QueryUnbiasedInterruptTime could not be located in the dynamic link library KERNEL32.dll. I searched that whole library on my PC and I've got it so I don't know what the cause may be.
Answer: 1
Did you get your setup wizard from a legal source?
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Yes, after logging in to office.com, the download button is right on the first page.
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And what's your gear and system? If you do have the DLL file, you should have no problems with the installation.
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At home I've got Windows 7 and it causes no problems, but back at the office, I've got a PC with Windows XP and all available service packs.
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It's no surprise that the setup wizard isn't working since you're useing such an old and unsuported system. On the website, there should be a list of requirements that need to be met by the device. So, you have no ther option but to update the wole system.
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