An error occurred while installing Office 2016

22

As in the topic I bought Office 2016 x64, everything seemed to be installing just fine till it reached 80% when an error message popped up saying An error occurred while installing this product Microsoft_Office_product_name. Then the whole installation stopped. I tried several times and nothing worked. I have Win 10 x64, previously I used offic 2010 but I had uninstalled it before the new one, what's going on?


  • Bobo123 8/8/2017, 3:22:30 PM

    no good

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Answer: 3

If you have purchased an online office 2016 license, you can simply download the actual ISO file with the setup wizard (by going to www.office.com/myaccount). I'd also suggest using two tools, one uninstalling or removing the Office 2010 suite as well as one removing the packages Office 2016, Office 2013 or Office 365 from the computer. It's worth running them before a new installation and then restart the PC.

Rider
Added:
3 years ago
Updated:
3 years ago
Correct answer
  • Ellie.G. 7/11/2017, 3:13:35 PM

    Thx

  • snJezy0 7/17/2017, 9:11:24 AM

    Thanks bro:)

  • Bobo123 8/8/2017, 3:22:41 PM

    :)

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Office doesn't "like" files from older suites as in your case, Ccleaner is great for cleaning such a mess.

HatsOff
Added:
3 years ago
Updated:
3 years ago
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Thanks guys :)

Ellie.G.
Added:
2 years ago
Updated:
2 years ago
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Ellie.G.
Added:
3 years ago
Updated:
2 years ago
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