Good morning :) I'd like to retrieve messages arriving in my mailbox in Outlook 2016. I've got message archiving turned off and messages are not being redirected to other folders. The mail itself is set to IMAP. Thanks in advance.
Hello, since you're using IMAP, all emails are stored on the server. But you can use Outlook repair options. To this end, you need to run control panel and then go to programs and features/office/change/repair. Alternatively, you can reset view in a given folder. If that doesn't help, try creating a new Outlook profile.
Thanks for the help, but I've ultimately managed to solve the problem by restoring the messages through my mail service provider.